Fixing Problems with Touch Screen on Samsung Galaxy S9 and S9+

Fixing Problems with Touch Screen on Samsung Galaxy S9 and S9+

Hey there! So, you’re facing some touch screen issues on your Samsung Galaxy S9 or S9+, huh? Well, don’t you worry because I’m here to help you out!

It can be really frustrating when the touch screen on your phone doesn’t work properly. But we’ll get through this together. Just follow these steps, and you’ll be back to smoothly tapping away in no time!

First things first, let’s start with the basics. Sometimes, a simple restart can do wonders. So go ahead and turn off your phone, wait for a few seconds, and then turn it back on. You’d be surprised how often this simple trick fixes the problem.

If a restart didn’t do the trick, the next step is to check for any dirt or debris on your screen. Sometimes, tiny particles or smudges can interfere with the touch sensitivity. Grab a clean microfiber cloth or a soft piece of cloth and gently wipe the screen to remove any pesky grime.

Alright, step three! It’s time to check if any apps or software are causing the touch screen issues. Start by booting your phone in safe mode. This mode disables all third-party apps, allowing you to determine if one of them is causing the problem. If the touch screen works fine in safe mode, then you’ve found the culprit – an app that needs to be uninstalled or updated.

But hold on, we’re not done yet! If the problem persists, it might be worth clearing the cache partition. Don’t worry, it’s a straightforward process. First, power off your device. Then, press and hold the volume up button, the power button, and the Bixby button simultaneously until the Samsung logo appears. Once you see the logo, release all the buttons. Now, you’ll be in the recovery mode. Use the volume down button to navigate and select “wipe cache partition.” Press the power button to confirm, and then select “yes” to start the process. Once it’s done, your cache partition will be cleared, and hopefully, your touch screen issues will be too!

Finally, if all else fails, it might be time to consider a factory reset. This should only be done as a last resort because it will erase all your data and settings. Back up anything important before proceeding. To do a factory reset, go to your phone’s settings, find the “General Management” or “Backup and Reset” section, and select “Factory Data Reset.” Follow the prompts to complete the process. Remember, this will wipe your device clean, so make sure you’ve backed up everything you need.

And there you have it! These steps should help you troubleshoot and fix any touch screen issues you’re experiencing on your Samsung Galaxy S9 or S9+. I hope this guide has been helpful to you. Remember, technology can sometimes be mysterious, but with a little perseverance and some problem-solving, you’ll be tapping away on your phone like a pro again!

Since phone manufacturers stopped using keypads and buttons, screens have become the most important part of smartphones. Nowadays, there are only a few buttons, and most of the actions are performed by tapping on the screen. The Samsung Galaxy S9 and S9+ have excellent displays, but we have to face the reality that the touchscreen is the most used and therefore the most prone to wear and tear. Sooner or later, we will have to deal with specific display problems.

Screen Not Responding Properly

Have you noticed that your Samsung Galaxy S9 or S9+’s screen takes longer to respond than it used to? Do certain areas of the screen respond better than others? Or have some areas stopped responding altogether?

All of these problems could be caused by a hardware issue, specifically a physical problem with the display. It doesn’t mean that your screen isn’t working at all. In most cases, the bottom part of the screen is less responsive when tapped. To work around this, try putting all the apps you frequently use on the upper half of the screen. This will help avoid the less responsive part, but it’s only a temporary fix.

Eventually, you’ll have to face the fact that you can’t ignore this issue on your Samsung Galaxy S9 and S9+. If you’ve been using your phone for a while, you may be able to pinpoint the cause of the screen deterioration. If it’s a new phone that you recently purchased, there may have been some damage during delivery.

Another possible reason is that the phone encountered glitches or bugs during an update. In this case, updating the software to the latest version can help solve the display issues.

If that’s not the issue, there are still several methods you can try to fix the problem and hopefully restore your Samsung Galaxy S9 and S9+’s display to normal.

Method 1: Perform a Factory Reset

Performing a factory reset is probably the best solution for any problems you can encounter on Samsung smartphones. This will restore all the settings to the original ones when you bought the phone. Whatever problems your Samsung Galaxy S9 and S9+ are facing, resetting it to its factory defaults might fix them. Be sure to back up your information before attempting this, as the process will delete everything on your phone. Follow the step-by-step guide below:

  1. Switch off your Samsung Galaxy S9 and S9+
  2. Press and hold the Bixby button with the Power and Volume Up keys simultaneously
  3. You can release these keys when the phone starts to boot
  4. This will boot into Recovery mode
  5. In Recovery mode, use the Volume Keys to navigate the menus and the Power Key to select
  6. Select Wipe data/factory reset
  7. Confirm your selection
  8. Your phone will restart, deleting everything and reinstalling the factory defaults in the process

For those who don’t know, a factory reset deletes everything you’ve added to the phone since you took it out of the box. This includes files, photos, videos, music, and more. Make sure to confirm that you want to delete everything on your Samsung Galaxy S9 and S9+ and wait for the process to finish. Then restart your phone.

Method 2: Clear the System Cache

This method can be done before resorting to a factory reset, especially if you don’t want to start from scratch again. You can clear the cache partition of the entire system by accessing a special menu on the Galaxy S9. Follow the general steps below, or refer to a detailed guide on how to clear the cache on the Galaxy S9 or S9+:

  1. Switch off your Samsung Galaxy S9 and S9+
  2. Press and hold the Power, Bixby, and Volume Up buttons simultaneously
  3. Wait until the Android logo appears and the phone vibrates, then release the buttons
  4. Highlight the Wipe Cache Partition option using the Volume Down button
  5. Select it using the Power button
  6. Confirm by tapping Yes
  7. Wait for the cache to be wiped
  8. Highlight Reboot System Now
  9. Press the Power button to confirm

Once you’ve cleared the cache of your Samsung Galaxy S9 and S9+, the display should start working properly. If it still doesn’t, you can move on to method 3 below.

Method 3: Hard Reset the Device

A hard reset means wiping everything on your phone, including apps, data, and settings. If you’re willing to do this to fix the problem, make sure to back up everything beforehand. Here’s a general guide on how to hard reset the Samsung Galaxy S9 and S9+:

  1. Switch off your Samsung Galaxy S9 and S9+
  2. Press and hold the Power, Bixby, and Volume Up buttons simultaneously
  3. Wait until the Android logo appears and the phone vibrates, then release the Power button
  4. After you see the Samsung Galaxy S9 and S9+ on the screen, release all the buttons
  5. Use the Volume buttons to navigate and the Power button to initiate the following actions:
    • Wipe Data/Factory Reset – confirm with Yes – delete all user data;
    • Reboot System Now – after the factory reset finishes.

Method 4: Remove and Reinsert the SIM

If you’ve tried everything mentioned above and the display of your Samsung Galaxy S9 and S9+ is still not working properly, you can try removing the SIM card. This might seem strange, but it has worked for some. After a few minutes, reinsert the SIM card and see if it helps. Some users have found this to be a miraculous solution when nothing else seemed to work.

Seek Technical Support

If you’ve recently purchased your Samsung Galaxy S9 and S9+ and it’s still under warranty, and you’re frustrated with the display not functioning as it should, our final recommendation is to take it back to where you bought it and have it checked for any physical damage. If the technician confirms that there’s a fault with your device and it’s unrepairable, they may offer you a replacement unit.

If you have any questions or suggestions about the Samsung Galaxy S9 and S9+, feel free to leave a comment below.

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