Having Trouble Hearing Calls on Your Samsung Galaxy S9 and S9+? (Let’s Solve it!)

Having Trouble Hearing Calls on Your Samsung Galaxy S9 and S9+? (Let’s Solve it!)

Hey there! Are you struggling to hear calls on your trusty Samsung Galaxy S9 or S9+? Don’t worry, I’ve got your back! Let’s dive into the problem and find the perfect solution together.

Now, I know how frustrating it can be when you can’t hear what the person on the other end of the line is saying. But fear not, we’ll fix it in no time!

What’s Causing the Issue?

The first step in solving any problem is understanding what might be causing it. In this case, there are a few possibilities:

  • Volume settings: Let’s make sure your volume isn’t turned down or set to silent mode. Sometimes, a simple tweak is all it takes!
  • Blocked speaker: If your phone’s speaker is covered or blocked by a case or any other object, it can affect the sound quality. Let’s check for that!
  • Audio accessories: If you’re using headphones or any other audio accessory, it’s worth examining if they’re causing the issue. Let’s rule out this possibility.
  • Software glitch: Sometimes, our smartphones can be a bit finicky. A software glitch could be the culprit. But don’t worry, we’ll sort it out!

Let’s Solve the Problem!

Alright, now it’s time to dive into some troubleshooting steps. Follow these simple instructions, and we’ll have you hearing crystal-clear calls again:

  1. Check your volume settings: Make sure your volume is turned up and not on silent mode. You can adjust it by using the volume buttons on the side of your phone.
  2. Remove any obstructions: Take a quick look at your phone’s speaker and make sure nothing is blocking it. If you have a protective case, try removing it temporarily to see if it makes a difference.
  3. Disconnect audio accessories: If you’re using headphones or any other audio accessories, unplug them from your phone and see if that resolves the issue.
  4. Restart your phone: Sometimes, a good old restart can work wonders. Turn off your phone, wait for a few seconds, and then turn it back on.
  5. Check for software updates: Head over to your phone’s settings and look for any available software updates. Installing the latest updates can often fix bugs and glitches.
  6. Reset your phone’s settings: If all else fails, you can try resetting your phone’s settings to their default values. Just keep in mind that this will erase any personalized settings you’ve made, so make sure to back up your data first.

Problem Solved!

Boom! There you have it. By following these simple steps, you’ve successfully tackled the issue of not being able to hear calls on your Samsung Galaxy S9 or S9+. Congratulations!

If you’re still experiencing problems, don’t hesitate to reach out to Samsung’s customer support. They’ll be more than happy to assist you further.

Now go ahead and enjoy your crystal-clear conversations! Stay connected, my friend!

Can’t Hear Calls On Samsung Galaxy S9 And S9+ (SOLUTION)

Even though cellphone technology has come a long way, being able to make calls is still important for most of us. If you have a Galaxy S9 or S9+, there are a few ways to fix issues with your earpiece, which is the part of your phone that lets you hear the other person on a call.

If the person you’re talking to can hear you but you can’t hear them, there’s a problem with your earpiece. In this article, I’ll give you some troubleshooting tips and solutions to fix the issue.

Troubleshooting is an important and simple step in figuring out what’s wrong with your phone. By trying a few simple things, you can find the right solution for your phone.

Troubleshooting for Galaxy S9 or S9+

First, it’s important to find out why you can’t hear the other person on the call. This will help you narrow down the solution. Here are a few things to consider when troubleshooting call quality:

  1. Do you have signal bars?
  2. Have you recently downloaded any apps?
  3. Has your phone been damaged or exposed to liquid or debris?

There are several reasons why you may have trouble hearing someone on the other end of the phone. The first thing to try when troubleshooting is to see if you can hear the caller when you put them on speakerphone. If you can, it means there’s probably an issue with the earpiece or software, not the cellular connectivity.

If you can’t hear the caller on speakerphone or through the earpiece, it could mean there’s a problem with the cell phone service. However, it might also be that your call is being routed to a Bluetooth device. Try turning off Bluetooth to see if you can hear the audio again.

Dealing with Call Issues and Cell Phone Service

There are a few steps you can take to fix most issues with cellular connectivity:

  1. Power cycle your phone: Turning your phone off and back on will reconnect it to the cell towers.
  2. Remove and reinsert the SIM card: Use an earring or a SIM popper tool to open the SIM slot on the top-left of your Galaxy S9 or S9+. Be careful not to force the SIM/SD card tray as it is made of plastic and may break.
  3. Reset your network settings: Go to ‘Settings’ on your device and search for “Reset Network Settings,” or go to ‘Connections’ and then ‘More Connection Settings.’ Tap on ‘Reset Network Settings.’ This won’t reset your phone, but you may need to sign in to your Wi-Fi network again afterwards.
  4. Contact your carrier: If the methods I mentioned above don’t work, it’s time to get in touch with your carrier for additional assistance. They can usually reset your network remotely or provide information about any outages or voice issues in your area.

Having Trouble Hearing Calls on Your Samsung Galaxy S9 and S9+? (Let's Solve it!)

Need Help with Hardware Issues?

First off, I want to mention something important. If your phone has ever gotten wet, even if it was a while ago, it could be the reason why your earpiece isn’t working. To check if there’s liquid damage, take out the SIM tray and shine a light inside. Look for a small indicator at the top of the SIM card slot. If it’s white, there’s no liquid damage. If it’s red, there’s liquid damage.

Assuming there’s no liquid damage, here are some things you can try to fix the issue:

  1. Clean the earpiece – It’s a delicate part, so don’t use any harsh cleaners. Instead, use a small wire brush or a bit of Denatured Alcohol (not standard Isopropyl alcohol) on a brush to clean it.
  2. Make sure your device’s software is up-to-date – Carriers often release software updates that can fix problems with call quality.
  3. Check recently downloaded apps – Sometimes, third-party apps can mess with your phone’s hardware. Try putting your phone in Safe Mode to see if the earpiece works. If it does, then you have a bad app that needs to be removed.
  4. Check the volume in ‘Settings’ – You’ve probably already tried turning up the volume on your phone. But sometimes, the volume controls on the left side of the phone only affect media and not the earpiece sounds. Go to ‘Settings,’ then ‘Sounds and Vibration,’ and make sure all volume options are turned all the way up.
  5. Make sure there’s nothing in the headphone jack – Debris like lint or a broken headphone connector can cause the audio to go to the wrong place instead of the speakers.

If you’ve tried everything and the earpiece still doesn’t work, you might have a hardware failure. The earpiece on the Galaxy S9 and S9+ is very small and delicate, so it’s best to contact Samsung for warranty information or take it to a local repair shop to get your speaker replaced.

I don’t recommend trying to replace the earpiece yourself unless you’re familiar with phone repairs. However, if you want to give it a shot, you can find replacement parts on Amazon.

Clearing the Cache on Your Phone

Another method that sometimes fixes this problem is to clear the cache on your Samsung Galaxy S9 or S9+. Sometimes, software issues can mimic hardware issues. If you want to try this before paying for a speaker replacement, follow these steps:

  1. Turn off your Samsung Galaxy S9 or Galaxy S9+.
  2. Press and hold the Power, Home, and Volume Up buttons at the same time.
  3. Wait until your Samsung Galaxy S9 or Galaxy S9+ vibrates. That means it has entered Android Recovery Mode.
  4. Use the volume buttons to scroll through the options until you see the “Wipe Cache Partition” option. Highlight it.
  5. Press the power button to select it.
  6. Wait a few minutes for the process to complete.
  7. Finally, restart your Samsung Galaxy S9 or Galaxy S9+ by selecting the “Reboot System” option.

If none of the methods above work, you can try putting your device into Recovery Mode. Check out this guide to learn how to do it: [Link to a guide on how to enter Recovery Mode for the Galaxy S9 or S9+].

If People Can’t Hear You

If you can hear the caller, but they can’t hear you, most of the fixes mentioned earlier should help. However, if the problem isn’t related to connectivity, the speaker at the bottom of your phone may need cleaning.

If you’ve encountered any issues or found solutions for your Samsung Galaxy S9 or S9+, please share them in the comments below!

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