How to Fix Touch Screen Problems on Your Galaxy S8

The touch screen on your Samsung Galaxy S8 or Samsung Galaxy S8+ Plus is an important component that you rely on for most of your interactions with the device. However, over time, you may start to encounter issues such as unresponsive taps or areas of the display that are less responsive. In some cases, certain areas of the screen may stop responding altogether.

These issues could be caused by hardware problems with the display, which may not completely disable the screen but can lead to the aforementioned reactions. Some users have found temporary relief by rearranging their icons or frequently used apps to the more responsive half of the screen.

However, it’s important not to overlook the underlying cause of the problem. If you’ve been using your phone for a while, the screen may have simply worn out. If it’s a new device, it may have been damaged during delivery. Additionally, software glitches or bugs could also be contributing factors. Be aware that in some cases, updating your Samsung Galaxy S8 or Samsung Galaxy S8+ Plus to the latest software version may resolve the display issues.

If that doesn’t work, I have a couple of solutions that might help restore the normal functioning of your display.

1. Go to Settings.
2. Tap on User & Backup.
3. Select Backup & Reset.
4. Tap on the Factory Data Reset option.

Before proceeding with a factory reset, keep in mind that this process will erase all data on your phone. Make sure to back up your important files before taking this step. Once you’ve completed the four steps above, you’ll need to confirm that you want to delete everything. Wait for the process to finish, then reboot your phone. For a detailed guide on how to clear the cache on a Galaxy S8, click here.

#2 – Clear the system cache

If you don’t want to start from scratch, this solution may work for you. By holding down the Volume button, you can access a special menu where you’ll find the option to wipe the cache partition of your entire smartphone. Here are the general steps:

1. Power off your phone.
2. Press and hold the Power, Home, and Volume Up buttons.
3. Release the Power button when the Android logo appears and the phone vibrates.
4. Release all buttons when you see the Samsung Galaxy S8 text on the screen.
5. Use the Volume down key to navigate to the Wipe Cache Partition option.
6. Start the process by pressing the Power button.
7. Confirm by selecting the Yes menu.
8. Wait for the cache to be wiped.
9. Use the Reboot system now option.
10. Finally, restart your device by pressing the Power button.

Now that your phone has restarted with a cleared cache, the display should work properly.

#3 – Perform a hard reset

This method involves erasing everything on your phone, including data, apps, and settings. Before you proceed, be sure to back up any important information from the Settings menu, under the Backup & Reset submenu. If you’re ready to delete everything, follow this guide on how to perform a hard reset on your Samsung Galaxy S8. It will provide more detailed steps:

1. Turn off your phone.
2. Press and hold the Home, Power, and Volume Up buttons.
3. Release the buttons when you see the Samsung logo and the Recovery Mode screen appears.
4. Use the Volume buttons to navigate and the Power button to select:
5. Select Wipe Data/Factory Reset and confirm by choosing Yes – delete all user data.
6. After the factory reset is complete, select Reboot System Now.

#4 – Remove the SIM card

If you’ve tried all of the above and your Samsung Galaxy S8 or S8+ Plus display is still unresponsive, you may want to remove the SIM card as a last resort. Take out the card and wait a few minutes, then reinsert it. Some users have found that this simple act solved the problem when nothing else worked!