Having Trouble with the Touch Screen on Your Pixel 2?
If you’re having issues with the touch screen on your new Google Pixel 2, I can help you fix it. Sometimes the screen stops working, but don’t worry – I’ll show you some ways to solve this problem.
This problem mostly affects the lower part of the screen, which means you have to move your apps up to the middle of the screen to use them.
Why is the Pixel 2 Touch Screen Acting Up?
- If your Google Pixel 2 was mishandled during shipping, it may have caused this issue.
- Software bugs can also be a reason. Google sometimes releases updates that can fix this issue, but it’s not always a quick solution.
How to Fix the Pixel 2 Touch Screen Issue:
Perform a Hard Reset
To start, find the Notification option on your smartphone and tap on the gear-shaped icon. This will take you to Settings. Look for Backup and reset under User and Backup and select Factory data reset.
Before doing the factory reset, make sure to back up all your important files to avoid losing any data. Then, click on Reset device. A screen will appear – click on Delete all, and let the process complete. Your smartphone will restart. You can find detailed instructions on how to factory reset your Google Pixel 2 to guide you.
Clear the Cache
Another method you can try is wiping the cache. Simply press and hold the Volume down key until you see the Google logo, and you will be prompted to confirm if you want to wipe the cache partition. Choose Yes. You can also find detailed instructions on how to clear the cache on your Google Pixel 2 Edge.
- Turn off your Google Pixel 2.
- Press and hold the Volume Up, Home, and Power keys together until your smartphone vibrates and the boot screen appears.
- Release the Power key while still holding the other two keys.
- Use the Volume keys to navigate and select “Wipe Cache Partition”.
- Press the Power key.
- Select Yes.
- Find and tap on “Reboot system now” using the Power key.
- Your device will restart and the cache partition will be cleared.
Perform a Hard Reset
Keep in mind that doing a hard reset on your Google Pixel 2 will erase all files, data, and settings on your device. So, make sure to back up your device to avoid losing important data and files. You can back up your files by going to Settings and selecting Backup & Reset. You can also learn how to hard reset your Google Pixel 2 using this link.
- Turn off your Google Pixel 2.
- Press and hold the Volume keys and Power key until the Google logo appears.
- The Recovery Mode menu will appear. Use the Volume keys to navigate and the Power key to select “Wipe data / factory reset”.
- Select “Yes — delete all user data” to confirm.
- Select “Reboot system now”.
Check the SIM Card
If all else fails, you can try removing and then reinserting the SIM card. Turn off your Google Pixel 2, take out the SIM card, and put it back in. Power on your smartphone and see if the issue has been resolved.
If the problem still persists, it’s best to seek further assistance from a professional. They can help you troubleshoot and fix the touch screen issue on your Google Pixel 2.