Having Trouble with ExpressVPN and Amazon Prime? Here’s What You Need to Do

Having Trouble with ExpressVPN and Amazon Prime? Here’s What You Need to Do

Hey there! It seems like you’re facing an issue with ExpressVPN and Amazon Prime. Don’t worry, I’ve got you covered. Let’s get into it and find a solution!

In some cases, you might experience difficulties accessing Amazon Prime when using ExpressVPN. But fear not, my friend, there are a few steps you can take to fix this problem.

1. Clear Your Browser Cache and Cookies

The first thing you should try is clearing your browser cache and cookies. These little files tend to accumulate over time and can sometimes cause conflicts with your VPN connection. So, go ahead and wipe them out. It’s like hitting the refresh button on your browser!

2. Connect to a Different Server

If clearing your cache didn’t do the trick, give this a shot: try connecting to a different server within your ExpressVPN app. Sometimes, certain servers might have trouble connecting to Amazon Prime, while others work just fine. It’s a little trial and error, but it’s worth a shot!

3. Disable IPv6

IPv6 is the latest internet protocol that allows you to connect to websites. However, sometimes it can cause a bit of a headache with your VPN. So, try disabling IPv6 on your device and see if that helps. It might just solve the issue!

4. Contact ExpressVPN Support

If none of the previous steps fixed the issue, don’t panic. The next best thing to do is reach out to ExpressVPN’s friendly support team. They are experts at troubleshooting and will guide you through any further necessary steps to get your ExpressVPN and Amazon Prime working together like a charm!

Remember, technology can be tricky sometimes, but with a little bit of patience and the right guidance, we can overcome these hurdles. So, follow these steps, and before you know it, you’ll be enjoying all the fantastic content Amazon Prime has to offer with your trusty ExpressVPN by your side.

ExpressVPN Amazon Prime not Working - How To Fix

Hey there! Have you ever heard of VPNs? They’re pretty cool tools that let you access content that might otherwise be blocked in your area. You know, like when you can’t watch your favorite shows on Amazon Prime because you’re not in the US. It’s frustrating, right? They have all the good stuff.

Well, lucky for you, there’s this awesome VPN called ExpressVPN. It’s one of the best out there. But hey, sometimes even the best apps have their hiccups. You might be having some trouble with the ExpressVPN app, which is keeping you from enjoying your favorite Amazon Prime programs. Bummer, right? But don’t worry, I’ve got a solution for you.

Give it a Restart and Check Your Internet Connection

I know, I know, it sounds like a no-brainer. Restarting your device and checking your internet connection is probably the first thing tech support asks you to do. It might seem like a cliché, but it actually works most of the time. Trust me on this one. So, go ahead and restart your device. And while you’re at it, make sure to check if everything is back to normal.

If you’re still having trouble connecting to Amazon Prime, try disconnecting from ExpressVPN and accessing a website without it. If you can’t access the internet even when you’re not using ExpressVPN, there might be an issue with your internet connection. Double-check your cables, give your router a restart, and see if you have better luck using a different device like your cell phone or tablet. If the problem persists, don’t hesitate to contact your internet provider for further troubleshooting.


Update Your ExpressVPN

Hey there! I wanted to share an important tip with you. Did you know that updating your ExpressVPN can actually fix some pesky issues? It’s true! Sometimes, an update includes a patch that takes care of problems that pop up under certain circumstances. Luckily, updating your ExpressVPN is super quick and easy. All you have to do is download the latest version of the app and install it.

Give Your ExpressVPN a Fresh Start

If you’re still experiencing issues even after updating to the latest version, there’s another solution you can try. It’s possible that something went wrong in the system, like a registry error. But don’t worry, reinstalling the app should do the trick. Just uninstall ExpressVPN, then download the latest version and install it again. If the problem persists, the issue might be with the server you’re trying to connect to.

Connect to a Different Location

So, if your internet works fine when you’re not using ExpressVPN, it could be that the VPN server you’re trying to access is causing the problem. It might be undergoing maintenance and will be back up soon. Or perhaps, Amazon Prime has detected multiple IPs trying to access it and has blocked them automatically.

In any case, the solution is simple: try connecting to a different ExpressVPN server. I bet the other highly-rated server will work just as well as the one you’re having trouble with.

Temporarily Disable Your Firewall and Security Software

Here’s an important thing to consider. It’s possible that your Firewall, antivirus, or anti-spyware software is flagging ExpressVPN. Now, generally, it’s not advisable to turn off your internet security for third-party programs. But don’t worry, ExpressVPN is a trustworthy service that won’t compromise your online safety.

Here’s what you can try: create an exception for ExpressVPN in every security program you use. This way, your firewall and security software won’t see it as a threat. If the problem persists, the issue might be a bit more complex.

Switch Up Your Protocol

Did you know that the protocol your device uses to connect to a VPN server can make a difference? ExpressVPN uses the UDP protocol by default, but in some countries, it might get blocked. That’s where the ‘Automatic’ protocol option comes in handy. The program will automatically pick the best protocol for you.

If that didn’t solve the issue, try the following protocols in order:

Share Diagnostics File

Now, by this point, you should have fixed your ExpressVPN issue. But if you’re still having trouble connecting to Amazon Prime, it’s time to reach out to ExpressVPN support for some extra help. Don’t worry, it’s an easy process:

  1. Open the app and access the ‘Diagnostics’ section.
  2. Select ‘Save to File’.
  3. Email the file as an attachment to support@expressvpn.zendesk.com.

Can’t Connect to Your Router?

If your ExpressVPN app is having trouble connecting to your router, don’t panic. Just get in touch with support directly. The folks at ExpressVPN Support Team are available on Live Chat through the ExpressVPN website. They’ll help you resolve any issues you’re facing in no time.

Dealing with Frequent Disconnects

It can be frustrating when you keep getting disconnected from different VPN servers. One trick you can try is connecting to the server closest to where you are geographically. If that doesn’t work, go through all the steps we mentioned earlier as if you couldn’t connect to a VPN in the first place.

Amazon Prime Still Blocked?

Alright, so you’ve tried everything we suggested and still no luck? If ExpressVPN works fine with other streaming services except for Amazon Prime, there’s a chance that Amazon Prime has blocked ExpressVPN or that specific server you’re using.

To be absolutely sure, check online by searching and visiting groups and forums where people discuss similar issues. If you can’t find any information, don’t hesitate to ask the question yourself.

And hey, if you have any other questions or solutions, feel free to let us know in the comments below.

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