How to Fix Call Problems on Galaxy S8 and Galaxy S8 Plus

If you’ve recently purchased a Samsung Galaxy S8 or Galaxy S8 Plus, you may have noticed some difficulties with making and receiving calls. This is actually a common issue. But don’t worry, I’m here to help you out. Let’s go through some tips to solve the calling problems on your Galaxy S8 or Galaxy S8 Plus.

Checking your Signal Bars

First things first, it’s important to check if your smartphone has a signal. Without a connection to your carrier, you won’t be able to make or receive any calls on your Galaxy S8 or Galaxy S8 Plus. So, take a moment and see if you have any signal bars on your phone.

If you don’t have any signals, try resetting your Galaxy S8 Plus. This guide will show you how to reboot your Galaxy S8 Plus.

Checking if Flight Mode is Disabled

It’s possible that your Galaxy S8 or Galaxy S8 Plus is in Flight Mode, which is why you’re facing calling difficulties. Flight Mode disables the wireless connection on your phone. Let’s check if Flight Mode is turned on:

1. Make sure your Galaxy S8 or Galaxy S8 Plus is turned on.
2. Swipe down from the top of the screen to bring up the Notifications bar and tap on it.
3. Select the Settings icon.
4. Choose the Flight Mode option.
5. Make sure the flight mode toggle is set to OFF.

Changing the Network Mode

If the previous methods didn’t work, you can try changing the network mode on your Galaxy S8. Sometimes, a specific network mode can fix calling issues on your Galaxy S8 Plus. Here’s how you do it:

1. Make sure your Galaxy S8 is turned on.
2. Swipe down from the top of the screen to show the menu.
3. Tap on the Settings icon.
4. Select the Mobile Networks option.
5. Tap on Network mode.
6. Choose the WCDMA/GSM option.

Enabling Automatic Network Selection

Changing a setting on your Galaxy S8 that allows it to find a network automatically might resolve your calling issues. If you’re out of range, your Galaxy S8 or Galaxy S8 Plus may lose connection. Here’s what you can do:

1. Make sure your Galaxy S8 is turned on.
2. Swipe down from the top of the screen to show the menu.
3. Tap on the Settings option.
4. Select the Mobile networks option.
5. Tap on Network operators.
6. Within a certain range, your Galaxy S8 will search for networks.
7. Select the “automatically” option.

Verifying your Account Status

It’s important to make sure your wireless account is active. If you haven’t paid your bill or there’s an issue with your carrier’s system, it may result in you not being able to make or receive calls. So, check if you have paid all your bills for your carrier like AT&T, T-Mobile, Verizon, or Sprint.

Checking for Outages in your Area

If you’re still having problems with calling on your Galaxy S8 or Galaxy S8 Plus, there might be an outage in your area. This could be the main reason behind the issue. Sometimes, you might experience temporary loss of service. In such cases, it’s best to wait for a while and try again.