Troubleshooting OnePlus 5 Touch Screen Issues

Hi there! It seems like some OnePlus 5 users are experiencing problems with their touch screens. I’ve got some solutions that may help you fix this issue. Let’s dive in!

One common problem is that the lower end of the touch screen doesn’t respond to touch. This forces users to move their apps and icons higher up on the screen, which is definitely not ideal.

Why is my OnePlus 5 Touch Screen Not Working?

• The device might have been bumped during shipping, affecting the screen.
• Software bugs could be the cause. Make sure to check for software updates; it might take some time, but it’s worth a shot.

Performa a Complete Factory Reset

If you’re up for it, you can reset your OnePlus 5 to its factory settings. First, locate the notification bar and click on the gear icon to access the Settings. From there, click on Backup and reset under the User and Backup section. Finally, select Factory data reset.

Before you proceed with the factory reset, make sure to back up all your important files. Then, click on Reset device, followed by Delete all. Wait a couple of minutes for the process to complete, and your OnePlus 5 will reboot. Keep in mind that this means you’ll start from scratch, with no apps or files on your device.

Clear Phone Cache

Deleting the cache might solve the touch screen issue. It’s possible that temporary data is causing the problem. To clear the cache, follow these steps:

1. Power off your OnePlus 5.
2. Press and hold the Volume Up, Power, and Home keys until the OnePlus logo appears and your phone vibrates.
3. Release the Power key, but continue holding the other buttons.
4. Use the volume keys to scroll down and select Wipe Cache Partition.
5. Press the Power button to confirm the selection.
6. Scroll down to Yes and tap the Power key.
7. Select Reboot System Now and confirm by tapping the Power key.
8. Your device will reboot with a cleared system cache.

Perform a Hard Reset

Another option is to perform a hard reset on your OnePlus 5. Before you proceed, remember to back up all your important files. Go to Settings, then click on Backup & reset. Here’s how to do it:

1. Power off your device.
2. Hold the Volume Up, Home, and Power buttons simultaneously until the OnePlus logo appears.
3. From the recovery mode menu, select Wipe Data / Factory Reset using the Volume keys to scroll and the Power key to confirm.
4. Choose Yes — delete all user data to confirm the reset.
5. Finally, select Reboot system now.

Remove and Reinsert the SIM Card

If none of the previous solutions worked, try switching off your OnePlus 5 and removing the SIM card. After a moment, reinsert the SIM card and power on your device. Hopefully, this will resolve the touch screen issue.

If the problem persists, it’s possible that the screen itself is damaged. In that case, it’s best to seek professional help for repair or replacement.

If the problem persists, it’s possible that the screen itself is damaged. In that case, it’s best to seek professional help for repair or replacement.